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Secure Payments and Fraud Prevention

Secure SSL Certificate

Our integrated secure server provides up to 256-bit encryption the highest available with a minimum of 128-bit encryption. This means your personal details and card details are safe and unreadable by anyone else. The SSL certificate is provided by GlobalSign, a well-known provider in secure certificates. You can verify our certificate by clicking on the GlobalSign Verify button to the right. Look out for the https:// address and padlock in your browser bar once through to the checkout.


Fraud Prevention

We take fraud very seriously and that's why all of our payments go through manual checks as well as the industry standard automatic checks. We use 3D Secure (Verified by Visa and MastercardSecureCode). These provide an additional layer of security on top of the standard security checks. All payments are processed through a 'fraud score' system and in some cases we may need to contact you regarding your payment for security purposes. We work closely with our payments partner and regularly check payments. Any payments proven to be fraudulent are reported to the Police.

 

Payment Methods

Debit/Credit Card Online

We accept debit or credit card payments through our website. Your details are processed directly through a secure payment gateway (SagePay) and NEVER stored on our servers. We only store the last 4 digits of the card for validation purposes. Payments are processed in compliance with UK regulations such as PCI-DSS. With over 50,000 websites using SagePay, they are known as one of the most trusted payment companies in Europe. 

Automatic and manual fraud checks are in place for your peace of mind.

We accept all major debit and credit cards online (we regret we cannot accept Diner's Club and JCB cards).

PayPal Acceptance Mark

We also take card payments using the PayPal service. They are a highly reputable company who provide the highest levels of security to its users. Through Paypal, your details are only transferred to Paypal and are not passed on to us. You do not need to have a PayPal account to pay, although you can log-in and pay using your own PayPal account balance.

Payment by phone

PayPal payments

You can choose to pay using your debit/credit card via phone. A member of our payments team will take your details over the phone and a follow-up e-mail will be sent to confirm payment. Once phone payments are completed, we post your invoice and payment receipt to the address supplied.

We regret that we do not accept JCB or Diner’s Club cards over the phone.


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